Privacy policy

1. Who is responsible for your data

Hectors-Clerx BV, Barenbergseweg 106, 3290 Diest, Belgium, VAT BE 0726.521.288, is the controller for the personal data collected through ROOM. Questions? Email lies@leadingmoms.be.

2. What data we collect

• Account data: name, email address, password (encrypted).
• Usage data: the tasks, plans and input you and your household members record in the app.
• Payment data: processed by Mollie on our behalf; we do not see or store full card or bank details ourselves.
• Technical data: device type, IP address, general usage statistics.

3. What we use this data for

• To provide the Service and manage your account.
• To process and invoice subscriptions.
• To improve the app.
• To contact you about your account or important changes.

4. Confidentiality of your content

We use the content of your tasks, messages and plans within ROOM solely to deliver the Service to you. We do not look at this content ourselves, except where necessary to solve technical problems or when you ask us to (for example with a support request).

5. Legal basis

We process your data on the basis of:

• performance of the contract (providing the app and your subscription);
• our legitimate interest (improving the app, keeping the Service secure);
• your consent (where required, for example for marketing communication).

For processing data of child profiles, the legal basis is the consent of the parent or legal guardian who creates the child profile, as described in the section "Children and minors" below.

6. Sharing with third parties

We only share data with parties that help us deliver the Service, namely:

• Mollie (payment processing).
• Lovable Cloud (hosting, database, authentication).
• Google (via a secure AI gateway, for Roomie's AI features, such as recognising tasks, appointments and shopping items from text, speech or photos). This data is not used to train Google's own AI models.

We never sell your data to third parties.

7. Google Calendar integration

Connecting Google Calendar is optional and only happens when you start and authorise it yourself through Google.

• What data: the email address and name of the Google account, and events in the calendars (title, time, location, description).
• What for: ROOM creates a separate secondary calendar called 'Room' in the Google account and syncs it two ways with the family calendar. Access to calendars is technically required to create this calendar. Other calendars are not modified; events from them are only read to show them in ROOM if you choose to.
• Who sees it and confidentiality: only family members within the same household see the synced events. Google data is not sold, not shared with third parties, not used for advertising and not used to train AI models.
• Retention and revoking access: data is kept for as long as the connection is active. You can disconnect via the settings in ROOM or via myaccount.google.com/permissions. When you delete your account, this data is erased.

Google Limited Use: ROOM's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

8. International transfers

Some of our processors (such as Google) process data outside the European Economic Area. Where that happens, we ensure appropriate safeguards, such as the European Commission's standard contractual clauses.

9. Children and minors

ROOM offers a separate profile for children within a household, with more limited, child-friendly access (no access to financial data or account settings). A child profile is only created and managed by a parent or legal guardian within the household account; children under 13 do not register on their own.

By creating a child profile, the parent or guardian confirms that they are entitled to do so and consents to the processing of the child's data within ROOM, as described in this privacy policy.

For child profiles we only collect the data needed for the Service to work (name, date of birth if provided, tasks, planning, school calendar link if activated). We do not use this data for marketing purposes and do not share it with third parties other than the processors listed above.

A parent can have a child profile and its data deleted at any time via the settings or by contacting lies@leadingmoms.be. After deletion, we keep the child profile data for at most 30 days, unless a longer period is required by law (for example for accounting obligations).

10. Retention

We keep your data for as long as your account is active, and after that for as long as legally required for accounting obligations (usually 7 years for invoicing data).

11. Your rights

You have the right to access, correction, erasure, restriction of processing, data portability and objection. Contact us at lies@leadingmoms.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).

12. Security

We take reasonable technical and organisational measures to protect your data against loss or unlawful use.

13. Cookies

We use functional cookies that are necessary for the website and the app to work. We only use analytics cookies if you have explicitly consented to them.

14. Changes

We may amend this privacy policy. The most recent version is always on this page.

15. Waiting list before launch

If you leave your email address on the waiting list, we use that address solely to email you once, when ROOM goes live. We keep your address until the launch has taken place and delete the list no later than 30 days afterwards. You can ask to be removed at any time via lies@leadingmoms.be.